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Sarah Martin , CEO

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Banking

Sarah Martin | 3rd June, 2020

Communication is key to nurturing relationships in remote ...

Since banking began, customers have been building relationships with their community banks and credit unions via the people…

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Banking

Sarah Martin | 28th May, 2020

Proactive communication reduces contact center call volume...

As a result of Covid-19, self-service banking has shifted from nice to have to must have. As Doug…

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mCommerce

mobile app retargeting

Sarah Martin | 27th February, 2019

Is Your App Profiting from Retargeting?

Often compared to window shopping, browse abandonment in mobile apps happens when a user downloads an app, navigates…

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mCommerce

cart abandonment mobile

Sarah Martin | 25th January, 2019

Cart Abandonment: Are you losing 72% of your app transacti...

Brands are in the depths of a multi-trillion dollar headache as users abandon their shopping cart mid-transaction at…

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Chatbots

Sarah Martin | 11th December, 2018

All Relationships Start With a Conversation: Why Conversat...

Whether on your website or in your app, more and more customers want to reach you through messaging…

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Mobile Marketing Automation

Sarah Martin | 28th November, 2018

Immediacy is a right, not a privilege

If you remember what a dial-up modem sounded like, the chances are that you know what it is…

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Mobile Feed

Sarah Martin | 22nd November, 2018

3 Reasons Why It’s Easier For Your App to Succeed Wi...

Mobile-first apps like Uber, Deliveroo, and Revolut have quickly found a place in our lives and on our…

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