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Banking

Humanizing the digital banking experience

Sarah Martin | 8th February, 2021

5 min read

Banking facilitates some of life’s biggest decisions. While banking is also central to smaller, everyday transactions, members are…

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Banking

Sarah Martin | 18th January, 2021

In banking customer engagement, less is more

For financial institutions, creating an engaged customer base is dependent on having trusted, meaningful relationships with customers. While…

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Whitepapers

Sarah Martin | 22nd September, 2020

SaaS security whitepaper

In this whitepaper, Pulsate examines why financial institutions were traditionally hesitant to make the transition from more conservative…

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Banking

Sarah Martin | 16th September, 2020

The unexpected role of community banking in restoring peac...

In Ireland back in 1960, there was a civil rights movement which triggered almost 40 years of unrest….

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Banking

Sarah Martin | 4th September, 2020

Digitalization leads to inclusive banking

During the past decade, the role that branches play in banking has become less transactional and more focused…

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Banking

Sarah Martin | 7th August, 2020

The future of banking is now

Covid has taught us that waiting for the right time to digitally transform banking is no longer an…

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Banking

Sarah Martin | 3rd July, 2020

Is touchless banking the new normal?

Since mid-March 2020, every part of our lives has changed – the way we choose, purchase and pay…

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Banking

Sarah Martin | 23rd June, 2020

Community banking creates goodwill during the crisis

The world is cautiously beginning to emerge from crisis mode during Covid-19. When it comes to the banking…

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Banking

Sarah Martin | 16th June, 2020

Staying connected with customers during Covid19

As we continue to navigate through the Covid-19 pandemic our lives have been transformed. Our banking habits are…

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Banking

Sarah Martin | 9th June, 2020

How digital banking is adding more meaning to customer rel...

Everyone who deals with community banks and credit unions knows that customer relationships are at the heart of…

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Banking

Sarah Martin | 3rd June, 2020

Communication is key to nurturing relationships in remote ...

Since banking began, customers have been building relationships with their community banks and credit unions via the people…

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